shopping: Alktroon service allows the use of the electronic shopping cart after subscribing, where the customer can browse the goods displayed on the Alktroon Store website and add the goods required for purchase to the cart until the order is confirmed.
Orders and Delivery: Alktroon Company undertakes to deliver the purchases made by the customer within a maximum period of seven working days from the date of placing the order. In the event of obstacles beyond the company’s control, the company must notify the customer of this.
Collecting the purchase amount: Alktroon Company collects the purchase amount from the customer upon delivery, and the customer must sign the order list upon payment.
Customer confidentiality and privacy: Electron Company pledges its credibility regarding customer information (name, mobile number and governorate), and that this information will not be misused and will not be sold or given to any other party.
Termination of the customer’s account: Alktroon Company has the right to terminate the customer’s account without prior notice, and to resort to the judiciary (if necessary) in the following cases:
- Entering incorrect or misleading information by the customer during the registration process
- The customer's refusal to pay the amount due for the purchase right
- Misuse of the service by the customer
- Detect hacking or unusual activities
Customer relationship with the company
The company hopes that its valued customers will adhere to these policies and work ethics as well.
